Shipping policy

Last Updated: June 2026

At PurePicks.co.za, we are committed to delivering your order quickly and safely anywhere in South Africa.

Processing Time

• Orders are processed within 1-3 business days after payment is received.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak periods, processing may take slightly longer. If there is a significant delay, we will notify you by email.

Delivery Timeframes

Once your order has been dispatched, estimated delivery times are:

Delivery times are estimates and may vary due to weather conditions, courier delays, or other unforeseen circumstances.

Shipping Fees

• Standard shipping rates are calculated at checkout.
• Free shipping may be offered on selected promotions or minimum order values.
• Any applicable shipping fees will be displayed before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number so you can monitor your delivery status.

Delivery Address

Please ensure that your delivery address and contact details are correct when placing your order. PurePicks.co.za cannot be held responsible for delays or failed deliveries caused by incorrect information provided by the customer.

Shipping Coverage

We currently deliver to all provinces within South Africa. We do not offer international shipping at this time.

Damaged or Lost Parcels

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of receiving your parcel. We will work with the courier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@purepicks.co.za
Website: PurePicks.co.za